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Through interviews and document studies we create a clear understanding of the current context: Culture, values, strategy, current systems, metrics, people, job profiles, existing materials, solutions and more.
Together we define the ‘ist and soll’. We look through the lens of organizational development to ensure that the context is such it supports learning. But also, to assess whether learning interventions are the right interventions.
This is the fundament for our design work.
We build a blended learning journey with interventions, and design learning materials and train the trainer materials as needed.
The interventions themselves are such that transfer to the workplace is smooth: most of the learning takes place on the job or is tightly linked to the job.
This design process is a very agile process. Based on feedback and new developments, we will constantly seek to improve and finetune the design.
To ensure a successful delivery we help all leaders and staff from the company who will take on an active role in the co-delivery of the program, to prepare themselves. We set them up for success.
This we for instance do via a Train the trainer workshop, clear manuals, and briefings.
The delivery itself is done together. We believe in leader-led and aim for building internal capability so an organization can continue to deliver various interventions also after we are gone.
Another reason for using internal resources alongside our trainers and facilitators is that this will facilitate the development of business acumen.
Learner engagement is at the heart of all we do. We believe that only if a learner is truly engaged, there is a positive Return on Investment. Only then they will display the requires behaviours and apply all they have learnt in the workplace.
It is our believe that we are on the right track to ‘crack the code of human change’. This is reflected in what we develop and how we conduct our journeys: personal, with high engagement, serious yet fun, surprising, confronting. And based on latest insights out of research.
Learner engagement is a mutual responsibility. It starts long before the actual delivery dates involving senior leadership as sponsors, direct managers, and the communication department.
It is about creating relevant and fun learning journeys, but also about commitment from the entire organization, even beyond learning and development.
We will therefore also discuss OD elements because: “You can change a person, but if they return to an environment that does not embrace this change, does not provide support and/or an environment to learn, ALL will fail.”
We ‘engage’ the participant well before we start delivering, through a well-crafted and executed communication strategy, through involving the target audience throughout the analysis and design phase.
When talking about blended learning we often conclude that what is being delivered is a ‘mix’ of some e-learning and training, rather than true blended learning.
For us blended learning is about a journey in which multiple modalities are combined to support learning, are tailored to the need of the learner and are just enough, just in time. Every element of a blended learning solution builds on another. It is a multifaceted approach with individual learning, team (group) learning and social learning.
We create agile ‘Eco systems’ for learning.
This means that we will not necessarily develop a fixed program up front but rather monitor the transformation and add new content as needed. Not the program is core, and everybody goes through a predetermined blended program, but the transformation is core and learning modalities are added.
This way the offerings are always relevant and on par with latest insights and developments.
Curious about what we can do for you?
Get in touch with us!